Unique Folk
The Unique Folk Loyalty Programme treats every guest as a VIP, with the focus on ensuring your next experience is even better than the last. Follow the links below for all your questions, and for further help don't hesitate to contact us.
- When can I start earning and spending points on the Unique Folk Loyalty Programme?
- Where can I view the points I have earned?
- What is the Unique Folk currency and the value of points?
- Do my points expire?
- Which part of my booking will points be applied?
- Can I spend all my points at once?
- If I cancel my booking do Unique Homestays reclaim the points?
- Is there a reward if I refer a friend and can I transfer points?
- Am I still able to opt-in and opt-out of the dedicated newsletters?
- Is there a cap on the number of points I can earn?
When can I start earning and spending points on the Unique Folk Loyalty Programme?
The Unique Folk Programme is a free loyalty scheme accessible to all. You will automatically join and start collecting points from your first stay to put towards another experience taking place in one of our redemption seasons. Our 33-week redemption period runs year-round, excluding the key holiday periods of Christmas, New Year, February, May and October half terms, Easter weeks , July and August. Look out for other unique promotions running throughout the year by signing up to our newsletter.
Where can I view the points I have earned?
Simply log-in to your personal account, where you will be able to view your current point balance. We have also provided recommendations for your next homestays, based on your preferences and where others have booked.
What is the Unique Folk currency and the value of points?
Points are awarded at a value of one point for every £1 you spend. When spending points the value of one point is £0.02 of a booking, this is standard across all bookings.
Do my points expire?
We understand how much your holidays mean to you, so we have crafted the programme to allow your next break not to be too far away. Your points will expire after 24 months from your last booking.
Which part of my booking will the points be applied to?
Your points can only be applied to the accommodation cost of your booking. When you are ready to apply them towards a stay in a redemption season, our Homestay Specialists will be on hand to assist you finding the perfect escape for you.
Can I spend all my points at once?
You can use your points to pay for up to 20% of your upcoming break, any remaining points you have accrued will stay in your bank to redeem against another booking.
If I cancel my booking do Unique Homestays reclaim the points?
Cancellation of a booking is a termination of your contract with the property owner; because of this, we have to treat your instructions to cancel your accommodation as your final decision. Following receipt of your cancellation, we will be required to annul all points earned for the booking.
Is there a reward if I refer a friend and can I transfer points?
Yes, we highly recommend that you share our Unique Folk Programme with your friends. As an existing guest, you will receive £100 worth of points when your recommended guest confirms their first booking, whilst they receive £50 of points to attribute to their first stay with us, just ensure they notify us of your details so we can upload your points too!
Am I still able to opt-in and opt-out of the dedicated newsletters?
Of course. It is at your own discretion if you would like to receive our newsletter, however as loyalty builds you will be able to enjoy exclusive reveals, promotions and updates through this channel, so we recommend joining and promise not to bombard you.
Is there a cap on the number of points I can earn?
No, not at all! As you experience more off-the-beaten-path adventures with us, you will receive more points which can be used for future experiences.
